Bad support makes users churn faster than you can say “peanutbutter”
All the features you need, none you don't. Delighting users has never been easier.
One-tap support
Let users capture video and screenshots with a single tap to give you all the context you need.
Email ticketing
Send replies as emails to users, no need to ever switch contexts.
Instant notifications
Get in-app alerts when new tickets arrive or updates are made.
Own aidkit.co domain
Get your own free custom domain & email addresses for your entire team.
Ticket management
Organize and prioritize support requests with our Linear-inspired interface.
Copy-paste components
Drop our pre-built, customizable components anywhere in your app. No complex setup required.
Teams
Assigning roles and tickets to the right team members based on expertise and availability.
On brand
Customize the look and feel of your support components to create a cohesive UX/UI.
Auto replies
Automatically reply to users after new tickets are created.
Pricing that scales with you
Choose the plan that best suits your needs.
Spectators are always free. Only owners, admins, and agents count toward your plan.
Why so affordable? We're bootstrapped, not VC-funded. We answer to customers, not investors. This means we can offer fair pricing that grows with you, not against you.
We do what we preach
We use Aidkit ourselves to get you the help you need.
Have a question? Fill out the form below :)
Frequently asked questions
Everything you need to know about Aidkit and how it helps your team deliver better support.